Privacy Policy

1. Overview

LocalTap ("LocalTap," "we," "us") sells physical NFC and QR display hardware to local businesses and operates hosted "hub" pages (for example, getlocaltap.com/t/001/) that visitors reach by tapping or scanning that hardware. This policy explains what information we collect from customers who purchase LocalTap products and from people who tap or scan a LocalTap hub, how we use it, and the choices available to you.

2. Information we collect

From customers placing an order:

• Business name and mailing address, used to program your hardware and ship your order.
• Contact email address, used to confirm your order and respond to support or update requests.
• The destination links you provide (Google review link, Instagram, Facebook, website, or guest Wi-Fi network name and password) so we can program your hub.
• Payment information. Card and payment details are entered directly into Stripe's checkout, a PCI-compliant third-party payment processor. LocalTap never receives or stores your full card number.

From visitors who tap or scan a hub page:

• Hub pages do not require an account, do not use tracking cookies, and do not collect names, emails, or other personal details from the people who tap them.
• Aggregate, non-cookie-based traffic metrics (e.g. page views) may be collected through Cloudflare Web Analytics, which does not use cookies or fingerprinting and does not identify individual visitors.

3. How we use information

• To fulfill and ship your order, and to program your hardware and hub page with the links you provided.
• To communicate with you about your order, including confirmations, shipping updates, and support or update requests.
• If you leave your Google review link blank, to look up your business's public Google review link using your business name and address via the Google Places API. This lookup uses only publicly available business information — never your personal data.
• To detect fraud, secure our systems, and comply with legal obligations.

4. How we share information

We do not sell your personal information. We share information only as needed to run the business:

• Stripe — to process payment for your order.
• Shipping providers (e.g. USPS via Pirate Ship) — your name and shipping address, to deliver your order.
• Google Places API — your business name and address only, solely to resolve a public review link when requested.
• Cloudflare — our hosting and analytics provider, which processes traffic to serve the site.
• As required by law, subpoena, or to protect the rights and safety of LocalTap or others.

5. Data retention

We retain order records for as long as needed to provide support, honor the hub update policy, meet accounting and tax obligations, and resolve disputes. You may request deletion of your personal information at any time by emailing hello@getlocaltap.com, subject to our need to retain records required by law.

6. Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to tell you what we have collected, by emailing hello@getlocaltap.com. LocalTap's size and revenue are currently well below the thresholds that trigger obligations under state privacy laws such as the CCPA, but we aim to honor reasonable requests regardless.

7. Children's privacy

LocalTap is a business-to-business product and is not directed at, marketed to, or knowingly used to collect information from children under 13.

8. Security

We use reasonable administrative and technical safeguards to protect the information we hold, including processing payments through Stripe rather than storing card data ourselves. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact

Questions about this policy can be sent to hello@getlocaltap.com.